Tranquility Alley - Aida Perez - Anita
There is NOTHING tranquil about Tranquility Alley!

I ordered a wall sconce online thru Tranquility Alley. I wanted to pay thru PayPal only and when it was time to pay there was no option to use PayPal.
I signed off and debated a few days and decided I would give them my credit card number. The very next day, I received a email from them stating something was wrong with my credit card number and they sent me a link to PayPal.

I thought it was strange they would send me a link to PayPal when that was not a option of payment at the time of my order. I did not respond or click on the link and I waited another day and again they sent me a email. Again I did not click on the link but went to the Paypal Center and finally paid them.

I didnt hear about any shipment all that week. I checked PayPal and the payment went thru. I tried calling the phone number listed on Tranquility Alley's website and phone number was not working. I sent 2 emails to them and no response. Twice I tried their so called Live Chat and didnt get a response from anyone. I left a message on the Live Chat that I wanted to know when to expect my shipment and would appreciate a response or we would need to settle this thru PayPal.

They sent me a email that it takes 10 days to process a order and they would check on it for me. Again almost another two weeks went by with no response. I then contacted Paypal and opened a dispute to see if they could get any answers. Within a few weeks I heard from PayPal stating I was pretty much out of luck and they could not give me a refund of my money.

They are a total SHAM AND RIP OFF!!! I went online and started investigating websites about them and I found everyone else is saying pretty much the same exact thing. I cannot believe that they have not been shut down or investigated with all the complaints. Can someone PLEASE put a stop to this? I work hard for my money and it really irks me that there is such LOW LIFE SCUM who thinks nothing of taking someone else's money.

Company: Tranquility Alley - Aida Perez - Anita
Country: USA
State: Illinois
City: Naperville
Address: 231 S. Washington St
Phone: 6304167100

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