Craigthecat, Gutenburgman, Steve Tannenbaum
Lied to, and lied about, by e-bay seller. Sewing machine vendor blames buyer when he fails to complete deal after payment received

Craigthecat (AKA Steve Tannenbaum) sells me a sewing machine (nice machine and quick shipping) but overlooks packaging the power cord/foot controller. Over the next seven weeks he fails to communicate in a timely fashion, sends me the wrong cord, then acts as though it is my fault that he can't figure out how to get the right cord to me. He forces me to use PayPal dispute resolution process to get him to respond with the appropriate cord, then lies about every detail of the transaction, both in his emails with me and in the feedback he left for me on e-bay. He even lied in his response to my feedback for him!

After finally completing the deal with a new cord, he blames me for the whole mess (note that he had my money within 24hours of the auction). Read his feedback from others, and also note how many ratings have been mutually withdrawn. He seems to have a bad rap with a number of customers, though not all of them count in his rating scale. He even offered to withdraw the feedback he left me (if I would do the same).

Also note the feedback he leaves. When a deal goes sour, he ALWAYS blames the buyer, uses insulting language, and behaves as though he has been the injured party. Note too, that most everyone he leaves negative feedback for have otherwise stellar feedback from other sellers. Often, his is the ONLY negative feedback those e-bayers have received.

His ads mention the feedback system, and how we all should refer to it and contribute to it to keep the marketplace honest. Unfortunately, from him it seems like BS. He conned me into thinking he would be a fair and competent seller. He turned out to be inept, dishonest, and vindictive.

Look up another buyer's comments about him at -

Also, I have posted the entire communication between us below, with minor editing of headers, etc, to keep it a little more concise. It will take you several minutes to read through it all, but it's interesting if you want to know what he can be like. It also shows the facts about our communication. If you've had dealings with him already, you may find a lot of similarities to your experiences.

This guy probably sends a lot of good stuff out, and has a lot of happy customers. But look at this as a cautionary tale. I have read other people's reports about him that they NEVER got their deal to completion. I'm just a lot more persistent than they are, or I would probably have encountered the same frustration without success.

Buyers beware! Craigthecat can scratch and bite!
Use the power of the feedback system to keep participants honest.

This is how it started:

From: service@paypal.com
Sent: Thursday, January 03 7:47 PM
To: [Ralanein]
Subject: Your purchase will be shipped by PayPal Shipping with U.S. Postal Service

Shipped From:

Steven Tannenbaum
809 East Orange Street
Santa Maria, CA
93454
United States

Your Purchase Details

Amount: $91.51 USD

Subject: kenmore heavy duty sewing machine-light to heavy sewing

Company: Craigthecat, Gutenburgman, Steve Tannenbaum
Country: USA
State: California
City: Santa Maria
Address: 809 East Orange Street
Phone: 8057147777

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