Norbert Pools
"The Pool and Spa People" Who Don't Return Your Phone Calls!

We were looking to put a pool in our yard and budgeted around $15,000 for our project. We went into Norbert pools and spoke with "Dan". We brought our Plat of Survey in and sat with him to go over some preliminary numbers and options for the pool. We followed up about a week and a half later and told him we were ready to move forward and wanted to have someone take a look at our yard to determine the best size and shape. He told us some guy by the name of "Dr. Pool" would be calling us. Well after two weeks, we got tired of waiting and called again. We spoke to Dan again and asked if we could get a final detailed quote over the phone since we had already had two other companies since then, come out, mark our yard and give us quotes.By this time we knew exactly what we wanted and just needed a quote from Norbert Pools to see if they were going to be competitive with along with the other companies. Dan said he'd give us a call right back. Well it's been another two weeks and NOTHING! No Dr. Pool, no Dan, no Norbert Pools. What's the matter with these people? Do they not want at $15K sale or WHAT??? Just absolutely unprofessional if you ask me. I will not even bother to call again. They absolutely lost a customer and we will not hesitate to tell everyone about this experience. Get on the ball guys. This is a business! Treat your potential customers RIGHT!

Company: Norbert Pools
Country: USA
State: Illinois
City: Hanover Park
Address: 6664 Barrington Rd
Phone: 6308372272

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