CenterPoint Energy Houston
Mistaken disconnection of service!

CanterPoint Power fuel department of Houston, Tx inadvertently shutoff my gasoline services today for non payment of my statement that was compensated via their online payment solutions. I'd my affirmation print-out from my pc had the specialist called the doorbell and informed us. I usually contact an individual at Centerpoint and exchange these details but was not able to contact their solutions. Their voicemail mentioned these were also busy to consider any telephone calls at this time so-call in 30 mins and so I e mailed them. Today I've to reschedule reconnection for tomorrow and start to become accessible from 8 am to 8 pm a twelve-hour time period because of their error that they originally accepted however now their representative Tasha who reviews to Michael Anthony is bouncing around their actually recognizing this. This can be a total 180 in the customer support that I've obtained from CenterPoint Energy previously 30 years. Tasha actually danced round the recommendation that I move completely electrical and so I wouldn't need to cope with them anymore. WHOA! What bad customer support!!!

Company: CenterPoint Energy Houston
Country: USA

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