Select Comfort, Sleep Number
Thirty Day In-Home Trial Denied Because Of Salesman Discount

I purchased a Sleep Number bed in the Select Comfort store in Fort Worth, Texas. The salesman was very nice and helpful, he even gave me a $200 discount. The advertisements as well as the salesman and corporate customer service state that there is a 30 day in home guarantee.

After a few nights on the bed my wife and I were not sleeping well and to be frank the bed was uncomfortable. I called the store and was told to give it a few days and try different numbers. My wife and I were still uncomfortable so I called back and this is where the fun begins.

The store Manager stated: "The 30 day trial does not apply to you because you received a discount"
Nice of the salesman to give me a discount, I assume that by discounting the bed he protects his commission and sale from returns.

Bottom line, I have a horrendously uncomfortable bed that cost me 3 grand and no recourse with the company.
I would investigate the company and get the 30 day trial in writing. My opinion
Buyer beware

Company: Select Comfort, Sleep Number
Country: USA
State: Texas
City: Fort Worth
Phone: 8885809237
Site: selectcomfort.com

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