Long Fence, Chantilly - VA
Inefficiency / Unprofessionals / Poor customer relations
- 07-05-2007
- 13
Despite studying several unfavorable evaluations on Long Wall (Chantilly, VA), we employed them to set up a TREX privacy fence (at the moment, they're the sole approved contractors in the region of the unique fencing). Your estimator was extremely aloof when calculating our home so when we ultimately obtained the agreement, there have been little differences. Nevertheless, we experienced we'd a spoken knowledge of what we were obtaining for that price of approximately $2000. The estimator particularly informed us the TREX fencing is available in 8-foot areas, which we'd be asked to buy a whole area, it doesn't matter how much we employed. We decided to this and translated the agreement appropriately. After several setbacks and far foot-dragging about the section of Lengthy, and two planned shipping times once they didn't appear, we approached Customer Support. They delivered the team out, however they had the incorrect shade, and dropped so enough time time for Chantilly for that correct one, they went out of time for you to complete the ultimate area. They began saying we'd not taken care of that area since the agreement agreed 36 feet. They declined to recognize that people were informed TREX just offers in 8-foot areas. We fundamentally could understand this solved to the fulfillment, although not before struggling rude and cynical mental insults by among the high-ranking manages in the Chantilly office of Long Wall. I'll state that the contractors did a great work and we're pleased with the fencing. But I am unsure it had been worth constantly and stress needed. I'd highly recommend that anybody wanting a fencing or terrace look for a diverse organization. I've a sense that Extended Fencing is driving a status that may have now been justified years back, plus they do have brand identification. But so far as I am worried the organization is in a unpredictable manner that's not soon-to alter until somethings performed to make the journey to the main of the issues.
Company: Long Fence, Chantilly - VA
Country: USA