Mastour Gallery
Rug that is falling apart NY

I purchased a rug from Mastour Gallery in 2002. The rug was $4,000. Since I bought the rug it has been slowly falling apart. I returned the rug to Mastour Gallery in Oct. I sent it via UPS to NY. The company did not call me and every time I called them they would have a different excuse about why they could not help me.

Finally, after a month of this treatment I realized that they would not do anything about the defective rug. They tried to say the problem could have been my vacum or my dog and cat. I have many other rugs in my house and have not had any problems. I asked that the company return my rug. They did and made me pay to have it shipped back to me. The rug is continuing to fall apart.

Jeannine
Atlanta, Georgia
U.S.A.

Company: Mastour Gallery
Country: USA
State: New York
City: New York
Address: 15 E. 30th St
Phone: 2126850600

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