Bombay Company
False advertising, refuse to accept return

The description and picture of this item clearly states that the blocks have rattan, wood, metal and stone on each one, and look good in the picture. I received these in late September, but because I was painting the room I wanted to hang them in, I didn't open the box for several weeks. I was shocked to see they were merely painted, with no embellishments. I began sending emails to return these in November, and after four attempts, finally got a reply saying "sorry, you can only return after 30 days". I think any reputable company would take back merchandise that has so clearly been falsely advertised and promoted. I wonder if anyone actually got the blocks that were described.

Company: Bombay Company
Country: USA

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