Amana
Compressor Ripoff Part Not Available for this Piece of Junk

I purchased my amana Bottom Freezer Refrigerator (model ARB220ZCB) from Appliance World in Milwaukee on 12. The refrigerator is still under warranty, and now only two and a half years later, the compressor failed on 8/25. I lost hundreds of dollars worth of frozen foods and meats.

I went into Appliance World on Saturday 8/26, and they do not currently have a refrigerator technician in their store. However, they graciously provided me on Monday 8/28 with the numbers of autorized Amana repair/service providers

I called Mark's Service Pro, an authorized Amana Service Company, and the tech, Patrick, confirmed that it was the compressor. He was to get back to me about the possiblitily of repairing the refrigerator by Friday, September 1st. Well, I had to track Patrick down, but I learned that this particular compressor is on backorder and I cannot get one until the beginning of October at the very earliest. Apparently Maytag-Amana puts together such pieces of junk, that this problem is epidemic.

I have no intention of waiting a minimum of a month to have a working refrigerator in my home, so I called Appliance World, and naturally the person I needed to speak with, Steve, had conveniently stepped out. I left a message for Steve to call me. I made it clear that Appliance World could come pick up this useless refrigerator and send it back to Amana with bells on, for all I care. I expect an immediate store credit toward the purchase of a new refrigerator. We'll see where this goes.

Anyone else having the same problem with Maytag-Amana?

Thanks, Tim

Company: Amana
Country: USA
State: Iowa
City: Newton
Address: 403 W. 4th St
Phone: 8008430304

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