Merequest Marketing And Distributing - Rainsoft Distributor
Merequest Marketing Rainsoft Distributor ripoff charged $6000 for a system that was offered to my mom for half the price

Rainsoft's company is very intelligent when it comes to sales. Their product is not all it's cracked up to be. I do not normally pick up the phone when I recieve a call from someone I do not know, but for some reason I made this mistake when merequest marketing called with their bogus survey.

The person calling claimed they were taking a survey in order to avoid the no call list law.

After I answered the survey, I was called back and was told that I won a prize. To claim it, I had to have someone come out and do a free water test. She claimed it would be fun and informative and only last 45 minutes. I said that someone will try to sell me something. She said no, it's simply for advertisement.

I set up a meeting the next day (not ever realizing that the company was associated with Rainsoft). If I had known what I was in for, I would have done my research before hand and not made this mistake. After the 3 hour sales pitch, my husband and I were convinced that we needed their system to make our lives better.

The first system did not function properly and was replaced. (Keep in mind that we had not exchanged any money yet). After the second installation was complete, we were told to write a letter stating our experience with the company. The company has great customer service so far and this is what I stated. We were also supposed to give out references in order to receive our "low" purchase price of 5995.00.

My mom agreed to have the company come to her home strictly to receive the $25 gift certificate they offered for her time. I am supposed to receive the certificate as well but have not yet. After 5 hours of the salesman's pitch, she reluctantly agreed to purchase the system because she was told I wrote a letter stating how happy we were (not true). And her price was reduced to 3000.00.

She was told not to tell us about the price she was offered. She went in the next day and spoke to Craig Hammond to revoke the agreement. He claimed that she received the deal because they felt bad for what happened to myself and my husband with our original equipment and wanted to help our family out.

On the very same day, my husband wrote a letter of complaint to the company about how we are not happy with the product and stated that we will contact the better business bureau if we don't hear from them by July 8. We have not heard anything and therefore I will be filing a report.

I am concerned for my family's health. My skin continues to itch every time I get out of the shower and my clothes smell dirty after I wash them. Some clothes even appear dingy. My main concern is for our drinking water. I've read that softened water absorbs certain particles such as lead that has corroded our pipes over time and it then ends up in our drinking water. We're also not receiving certain minerals such as magnesium and calcium that are beneficial to us.

Rainsoft claims that their filtered water is healthier because it removes certain things such as chlorine in our tap water. I need proof that it is in fact healthier.

Something needs to be done about this company and their lies. Please tell me what I can do to help.

Company: Merequest Marketing And Distributing - Rainsoft Distributor
Country: USA
State: Georgia
City: Kennesaw
Address: 3645 Kennesaw North Industrial Parkway
Phone: 7704245026

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