Aarons
Still billed after paying off furniture despite saved receipts

I rented a leather living room set from Aaron's in Fairview Heights, Illinois. I cherished this set. Neither I nor my family would even sit on it for fear that we might mess it up, so it was basically just for show and tell.

Anyway, within the first month the sofa started to tear apart at the seams, and I told them that I was not going to continue to pay for something that was starting to fall apart. The furniture supposedly had a warranty, and I had to send my husband in (a big man with a very mean look) because they were not responding to my request for a new set. They finally delivered a new set, and before it had even made it out of the truck, I recognized that it, too, was tearing apart at the seams.

I told them that I did not want it and sent my husband up there again. To make a long story short, I ended up with a better set (not leather) than I had before, but that is not why I am commenting.

I held on to each and every receipt, and when I received my income tax money, I sent in $300 plus my payment of $147 just to knock it down to the last month or two, and I would be finished. I had the manager's signature on the last receipt and a message saying that I had finished paying, so tell me why I was still being billed after I had paid it off. Why did this same manager tell me that he did not remember writing that and that I still owed money? I guess he did not count on me saving all of the receipts.

Oh yeah, he ended up getting fired for stealing money from the company.

Company: Aarons
Country: USA
State: Illinois
City: Fairview Heights
Address: Lincoln Highway

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