Pop-A-Lock
Price gouging

On September 5 I called Pop-A-Lock in Annapolis, MD to have them come out because I had locked my keys in the trunk of my car. I spoke to Lori (Laurie?) who quoted me the following prices: $55 to have them use a Slim Jim, $85 to have them bypass my trunk locking system and $120 if they have to make a new key. Lori called me back a couple of times to tell me when the locksmith would be here - which wasn't necessary because he arrived a few hours later than I was told.

He bypassed the trunk system - which took less effort and time had he had to use a Slim Jim. This took about 5 minutes total.

He then charged me $120! No key was made. He wouldn't even allow me to watch.

This guy had the customer service and social skills of a rock.

I called Lori and was told that she would investigate this and call me back that same day. Nothing. No call, nothing.

Company: Pop-A-Lock
Country: USA
State: Maryland
City: Annapolis
Phone: 4102677177

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