General Motors
2011 Equinox Condenser - Dave Gill Chevrolet

I've had my car in for service 4 times in the last 4 months. The last 3 times they have told me they can't figure out why the check engine light keeps coming on. I live in Ohio and turned on my air conditioning on for the first time last week and it didn't work. I took my car in at 8am this morning made sure I was one of the first people in the door and they couldn't figure out what is wrong with it AGAIN. Finally I get a call around 1pm and I have a hole in my condenser and it isn't covered under my warranty. The service representative tells me because it isn't a manufacture defect and will cost $600... I immediately call GM and they call the dealer and advise me of the same thing. This is horrible service and why did it take so long to find a HOLE? If your complaining about your air conditioning not working isn't this one of the first thing you look for? Just seems like poor service by the dealer and GM.

Company: General Motors
Country: USA

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