Solar Bear
Three Year Maintenance Agreement-No refund

I very foolishly signed an agreement for a 3-year maintenance agreement for $599 with Solar Bear. I realized later that this was NOT a good idea, and called to cancel. I was happy to pay for the Furnace Inspection and Duct Cleaning (sprayed some very caustic chemicals into the coils, which took 15 minutes) that I had agreed to (from a telemarketer).

I started calling the middle of November, and have called them weekly, ever since. They are always very nice, saying, "oh that was submitted for a refund", or "Oh, that was turned over to so-and-so". However, I have never received a definitive response, and of course no refund.

I'm guessing now, though it kills me to say so, that I will never see a dime, and if the previous report is any indication, I will never even get the yearly inspections.

I would love any suggestions about what else I might try.

Company: Solar Bear
Country: USA
State: Colorado
City: Colorado Springs
Address: 4224 N Nevada Ave
Phone: 7195329000
Site: solbear.com

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