GuruAid
Took my money and haven't done anything

I approached Guruaid.com online after I was looking to get assist in establishing a Microsoft Outlook email account. A specialist mentioned that my issue was harmful documents on my pc. After I questioned about telling my supplier, MacAfee the specialist stated it wasn’t required his organization is associated with MacAfee. He explained the charge for eliminating the harmful documents was $120 and so I may as well register due to their annual support for $159.00. After spending the charge the specialist allegedly eliminated the documents. I subsequently requested again about establishing the Perspective email account. As the specialist, Kevin Smith, experimented with achieve this I noticed the application on my computer had terminated. Then he proceeded to setup a hotmail.com e-mail account. After disconnecting with him I came across the so-called harmful documents were still on my pc.

And So I didn't obtain the Perspective email and also the harmful documents weren't eliminated. I requested Guruaid.com to get a reimbursement by phone and also the chat. I had been informed Marshall might contact me back. He didn't. I called again and was disconnected. The following day 9/20 I approached the headquarters in Ct. A lady mentioned there is no customer support for the reason that workplace and he or she might consider the info. She mentioned that she currently noticed the criticism I quit about the voice-mail. She stated I ought to delay since India was in another time-zone. No body named. I named Guruaid again and requested or required a return. I had been told somebody might contact me back. No body named.

Company: GuruAid
Country: USA

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