Hp
Bad customer service

I bought this HP Slimline in Nov.in Sep the monitor would blank after a while, just a line of light at the top and bottom. The HP website indicated that there had been a power supply/motherboard/video card issue with this model. I contacted HP support via email, and after trading emails with them, they told me they were ending a box so that I could mail my machine in for bench repair. 3 months, many emails, and a ridiculous 'chat' session, and as of 8:32pm 1/6/09, STILL NO BOX AND NO INTELLIGENT ASSISTANCE.

Company: Hp
Country: USA

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