Geek Squad At Best Buy
Idn't fix problem, charged me anyway

I introduced my Acer laptop towards the Geek Team in the Bestbuy wherever I purchased, at U.S. 421 N.in Carmel, Indiana (West Carmel Market). When I went online and attempted to fill a page, any page, all I acquired was the hourglass and also the page never loaded. I got it towards the Geek Team within the shop and needed to delay an hour or so there while they went their free analytical. It was final period when it completed, plus they stated it confirmed there is spyware onto it.in a hurry to obtain property and make supper, I stated they might maintain it and repair it. No word, no word, along with a week later I eventually named. You know what? It had been "completed" 24 hours later. I settled the $125approximately and got it home. You know what? No distinction; I still could not fill a full page

Our daughter recommended it may be the wireless device which was down, because the computers attached to the ethernet wire were okay. I named the cable supplier, who arrived and unearthed that the instant community title and code must be reset (lengthy tale why, do not request) and set the issue. Anyhow, I returned towards the Geeks and requested for my money-back given that they didn't identify the issue properly and repair it. The Geek declined and began fighting they did execute a support (eliminating the "spyware" that we really doubt was actually on the website; the main one these were referring to, I'd recognized weeks before and eliminated all connected documents also it had triggered me no issues since). He then attempted to express I ought to have named and provided them an opportunity to repair the problem when I came across they'dnot the very first time around. I noticed that I thought it on my very own and that I was below today providing them with the opportunity to ensure it is right by refunding my income. He nevertheless declined. So much for customer support.

I'll NEVER return there for application problems (sadly I've a-3-year support arrange for equipment problems and so I need to utilize them for when I have to). I'd never recommend one to utilize them for almost any cause after all of the horror tales I've noticed below and read within the information, such as the method they rigged their instore site to record greater costs than their online site for that same products... Till these were discovered and outed within the push so that they needed to quit. Could you claim "us-eth-i-cal?"

Company: Geek Squad At Best Buy
Country: USA
State: Indiana
City: Carmel

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