Aspire 3690 2672
Was told to pay for services

Computers & Services

Dear,

I purchased a notebook precisely 2 yrs now. I remember attempting to backup and burn audio on my pc to no avail. I abruptly called the acer customer support to statement that eventhough the symbols on my pc state I really could achieve this, I really didi not need reason behind this procedure till following a very long time.

After I did contact the client support, I had been instantly known the specialized division which bluntly explained that my purchsae had realized the guarantee amount of twelve months.

Again, nearly that point, I had been likewise experiencing some issue using the touch to Press mat about the compter. The specialized division subsequently recommended that I send the pc to an address in Tx that we did. Nevertheless when they ultimately delivered the pc after nearly onte month, the issue remained uncertain.

I quickly called the client support to statement that I had been certainly still exceptional same issue that created me to invest my hard earned cash to send my pc to Florida. But lo and see, the reaction I acquired in the in the customer support Affiliate was so rude that I insisted speaking with the boss of this division.

Little did I understand the customer support affiliate was much more ethical provided the kind of phrases that arrived the so-called boss's mouth. Since that time I chose to experience this out until at such period that my rage might develop along and most importantly, used to do get a desk-top pc from my relative that I Have been utilizing til today.

Finally, I chose to place this problem to relaxation once as well as for all applying this community to find redress since I 've beenhurting so much. Envision spending nearly one thousand bucks to get a notebook, an extremely poor priter, along with a rooter which bundle I Have never exposed because it was sent to my house not to mention applying. I consequently dicided to create this mail wishing that'll be read with a god-fearing person or supervisor who'll behave and I'd like to benefit from the item that I have settled all of this income for.

Thank You

Trully Yours,

Jaysay Kea


Company: Aspire 3690 2672
Country: USA
State: Virginia
City: Alexandria
  <     >  

RELATED COMPLAINTS

Hp G50-108nr
Customer service/tech support

DirecTV
Refused to let me speak to a superviso

Compaq Presario
Poor item, bad after-sales support!

BrightHouse
Worst eve

Acer / Aspire 5570z
Faulty laptop, faulty customer service!

Audi
Lease Return

NetSpend
Fraud On the account

Pipex
Scam

Acer America Corporation
Third Aspire notebook in 15 days-this last one Ive had 3 days, tech support says too bad, got this e-mail asking for a lot of money to troubleshoot

PC World
Terrible company