Hewlett Packard
HP warranty claim denied and no support for Photosmart printer
- 10-21-2008
- 3
HP record keeping has victimized me in my attempt to print, for the first time, photos on my Photosmart C5180 printer. They claim my warranty ended in Sept.'07, but I brought the computer in this calendar year!
First, I attempted an online chat, but was told they could not support my computer, a MacBook Pro. Then, I was given the runaround at their phone center - first, told that I would get help despite their claim about my warranty, and then, second, told that I would not because of their warranty claim. Arrrgh!
I have not printed one photo as yet.
Company: Hewlett Packard
Country: USA
Site: hp.com