Symantec Norton AntiVirus
Charged account twice

I obtained a phone ove rthe weekend from my CC organization telling me that I'd costs going right through they desired to confirm. One cost was for $53.99. Automatic restoration through Norton after which a cost publishing one-hour afterwards for 49.99 from DRI DigitalRiver.com. I approached a Norton Repetition through the web site. I spoke through the websites talk function. I told him the next;

I was educated by Norton through e-mail that my Automated restoration could not undergo since my payment info was not current from this past year after I bought the merchandise. I updated my payment information. Not considering the website might simply approach the automated restoration again, I bought the restoration through the website for $49.99 (this published as DRI DigitalRiver). One hour afterwards the website did an autorenewal for another year at $53.99. Our virus scan confirmed my consideration was advantageous to 700 times through March 1st of 2010; practically 2yrs of disease defense was bought. The norton repetition advised me he would return the $53.99 back again to my CC. He offered me an incident quantity to record the dialogue and that I ripped along the log of our dialogue. Based on the repetition it'll get 5-7 times before reimbursement is in my own bill. We will discover what goes on.

Good luck all. I really hope everything gets exercised.

Company: Symantec Norton AntiVirus
Country: USA
State: New York
City: Scotia

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