Zara
Damaged goods bad customer servise

Clothing & Footwear

I'd really a poor encounter in the Zara shop in the Topanga Mall in Canoga Park 91303. I bought a dress yourself in Sept to use to get a wedding in March. After I attempted about the gown in the shop it match me completely and that I was preserving it for that wedding event and so I didn't check it out on-again till per week prior to the occasion. After I place the gown on and attempted to draw the freezer up, the freezer mind gave approach and also the I really could not shut the zero back up. It was simply the 2nd period I had been trying-on this gown. I got it back towards the shop and also the sales affiliate declined to go back. I requested to talk to a who had been similarly rude and declined to go back about the reasons that I had been getting it back past thirty days. I had been not requesting my money-back, simply an exchange for another thing since I had been caught having a gown which was obviously defective or broken and couldnt put it on. I had been surprised at the way the supervisor handled us in the shop and decided to consider my criticism to corporate. I had been much more surprised to locate the corporation doesn't have a telephone number or individual to achieve to talk about the criticism. You've to email them through their INDITEX site and although I delivered many emails I'm however to receive an answer. Simply horrible. I applied to enjoy buying at Zara but I can't also simple to check out their shop today.


Company: Zara
Country: USA
State: California
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