Newport News
Customer service is the worst

On March 8th, I put an order from Newport News. While it came on March 11th, I instantly required two of the things to advantages for a level trade. Below I lay on April 13th having obtained none of the things.

I called customer support recently, and also the repetition accepted that my trade demand has not actually seemed within their program, despite the fact that they are doing possess the report of my return.

I expected after I may obtain my alternative purchase. The repetition explained to provide it another handful of months.

That Is extravagant. They've my income. They experience no-obligation to obtain my garments in my experience prior to the period finishes.

Incidentally, despite the fact that I had been ethical and informed the repetition that I understood the issue wasn't her problem however the administrationis, she provided no apology whatsoever. I informed her (nicely) that Newport News' poor customer support shocked me, which I will probably not purchase from their website again.

After I put up the telephone (oh, yes; I waited over eight units on-hold to keep in touch with a repetition within the first-place), I understood I will no doubt not purchase from Newport News again.

Existence is a lot too-short for this nonsense. From today on, I am staying with merchants who benefit my company.

Company: Newport News
Country: USA
Site: newport-news.com

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