Aeropostale
Bad Customer Service

I have requested online from Aeropostale 3 times. The very first time it had been excellent. I acquired my purchase over time for Holiday, it had been much, and that I was happy. The final 2 times, nevertheless, have now been not too fantastic. They send emails detailing excellent revenue. I requested the primary product I needed and put in additional what to create my shipping price useful. Every time, following the order was positioned and that I could not change it out, I'm delivered a contact stating the primary item (the more costly product) that I requested is not accessible however they may send the remainder of my purchase. Therefore, I wind up spending shipping on items which do not actually charge around the delivery. After I named Customer Support following the next event, they apologized and explained they might assist me with delivery expenses easily requested $25 more in products. I told them "No thanks". I requested to be studied off their mail list. I wont conduct business having a business that regularly and intentionally releases people off. They wont permit you to stop the purchase till it's also late for you really to understand when the products are now actually accessible or not. Absurd!

Company: Aeropostale
Country: USA
State: Indiana

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