Khaas boutique
Refusal of refund for incorrectly made outfit

I bought an indian ensemble (just like a gown) out of this site. I mentioned together just before distributing my purchase just how to give them my dimensions. They described that I ought to consider particular dimensions which was all-they had a need to create the ensemble. I supplied them using the dimensions, these were plainly described also it stated "cm" after every dimension meaning centimeter. I'm attaching a duplicate of my paypal bill to help you observe how it had been created:

Expensive XXXXX,

This mail confirms that you simply have compensated khaas Shop (khaasboutique@yahoo.com) $159.43 USD using PayPal.

Information: This product is likely to be acquired at NJ shop by XXXX.

Height 5'4", neck to top 44cm, stomach to toes 104cm, neck 40cm, above breast 90cm, around breast 100cm, below breast 84cm, around stomach 90cm, around sides 100cm, armhole 43cm

While you can easily see all dimensions were obviously offered. After I obtained the ensemble it had been not really near to the right-size. I'm little, this ensemble was around an additional-big. I mentioned this using the shop which was there reaction (ripped from my mail):

Day: Sun, 16 November 10:41: 25 -0800

From: khaasboutique@yahoo.com

Subject: response from khaasboutique

To: XXXXX@hotmail.com

Hello XXXX,

We apologize for that trouble caused for you relating to your ensemble. Considering your dimensions, i recognize what might have occurred so far as the dimension can be involved. Dimensions are usually drawn in ins and tailors use dimensions drawn in inches aswell. As well as your measurements in cms were completed in ins using the same figures you supplied.

Pls send us back the ensemble and we shall obtain a fresh one designed for you.

Truly,

Lakshmi

While you can easily see the shop has let me make it clear accepted it created an error and created the ensemble improperly. Each goes onto declare they'll "obtain a fresh one designed for you." They obviously did not do that, the things they did was attempt to change the improperly created ensemble. Obviously it did not function, envision attempting to create an additional-big top right into a little! I told them this wasn't a brand new ensemble as guaranteed which their efforts to change the ensemble was failing. I requested they possibly create a fresh ensemble towards the proper requirements because they guaranteed or return my income. They're declining to complete both. They're today attempting to state that it had beennot their problem and also the product was created correctly, this really is obviously an effort to change the fault, particularly given that they currently accepted that it wasn't created correctly.

Company: Khaas boutique
Country: USA
State: New Jersey
City: Franklin Park
Site: khaasboutique.com

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