Taste of Asian
Undocumeted add on charges - mandatory 20% gratuity on dining service

Upon finishing dining, and waiting a ridiculous long time for the table to be cleared, the check was presented with a 20% Gratuity charge for a party of 4 (2 adults, 2 children), the manager insisted it was their right, although she was unable to show where it was listed in the menu. The service was terrible and worthy of 10% tops. Only a threat to call the police on site caused her to remove the charge. Very ugly situation. There is no justification to add a 20% gratuity charge for a table of 4 without it being listed in the menu of charges, or without any other posted notice in the premises. Since it is located across the street from a senior center one can only make an assumption about the predatory charges and the target group who would pay without challenge.

Company: Taste of Asian
Country: USA
State: Virginia
City: Gainesville
Address: 7921 Heritage Village Plaza
Phone: 5712486851
Site: taste-of-asian.com

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