Burger King
Customer Service

I have gone to the Burger King at 35th & Grant in Gary Indiana several times. Every time I pull up at the drive thru, they make me pull forward to wait on my order no matter how small it is. They have also commented on my race several times. I am a Caucasian and most of their employees are African American. I have asked for a breakfast sandwich to be made a special way because I have servious ulcers. They always say they can't do that; however, I have seen them give others a special made sandwich. I thought Burger King advertisements say "Have it your Way." When I go to another Burger King that is further away from where I live, they make my order any way I want it, as long as it is within reason and serve to me with a smile. The lady at the drive thru on the early morning shift is very rude and I have complained about her service before; however, nothing is ever done about it because nothing has changed with her customer service. I used to go there every day, now I go to McDonalds accross the street because their customer service is much better. If you can solve this problem for me, I will be happy to return to this Burger King in the future. The employees there definately have a problem with my race and I don't appreciate that.

Company: Burger King
Country: USA
State: Indiana
City: Gary

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