Macaroni Grill
Letter I sent to manager - food served

On 02/14 me and my family were in the Redlands, CA area and delighted in a repast to end our day. The time tested and accepted restaurants such as olive garden, Outback, and Red Lobster restaurants were full to capacity, and could offer nothing more than a hour wait at minimum. We happen to pass your restaurants and notice no hungry patrons lingering out front. We should been smarter, but resolved that no food could be that bad. We ordered the sausage salentin, pasta bolognes, and the beef spiedini for a total for $44. Oo dollars.
I have never suffered through a meal as I did this night. The food arrived 3 min after we ordered it, and was cold. My wife was convinced that the kitchen opened a can of spaghetti of the shelf from the local market and cleverly named it pasta bolognes. My sausage salentin that my blood pressure surly raised 30 points, and struggled to taste anything that resembled what I ordered, but likened to hamburger helper and ground turkey. The beef spiedini was nearly raw and was sent back as all of it should have been.
We could only make it through half our meals when we told the waitress to "GET THIS FOOD AWAY FROM US." And even as the waitress could clearly see the dissatisfaction on our faces she refused to have the manager address our concerns. This by far the worst experience we have had at a restaurant, and I surly intend to express my opinion in this vast community known as the "world wide net" and bring to light the horrible experience known as the Macaroni grill.

Company: Macaroni Grill
Country: USA

  <     >