Macaroni Grill
A Total Disappointment at Macaroni Grill in El Paso - restaurant

I've eaten at Macaroni Grill s during my travels in other parts of the country, but never like Romano's Macaroni Grill in El Paso, Texas. There was no one at the front desk to great and seat me. I just stood there for ten minutes. Other staff walked past, and some were obviously sitting around, off duty, and paid no attention. Then table service was slow. The place was not that busy. The salad was made of limp, old lettuce and tomatoes that should have been tossed a week earlier. I set that aside. The fish was late arriving and was undercooked and oily. The bread was cold, and the oil on the table, for dipping, had gone rancid. What more can I say? I was glad to get out of there without getting Tomaine poisoning. I thought about sitting down with the manager, but it was clear from the attitude and general composure of the staff that the fish had rotted from the head down. This place has a great location, but does nothing to help MG's reputation. I don't think I'll stop at an MG again for a long, long time. Rick Tobin

Company: Macaroni Grill
Country: USA

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