Starbucks
My bad experience

Okay the week before last I visited my nearby starbucks situated ablock from my home (actually I acquired there virtually daily they understand me and also the only beverage I ACTUALLY make it happen)

Okay, and so I proceed in at 6am Friday before work-like constantly. I request my Cinna-dolce frapp with additional whipped cream, cinna-dolce sprinkles and caramel snow on the top and also to place it in a venti cup. (I purchase a grandee in venti cup)

Among The typical baristas (she is my fave individual who operates there) requires my purchase and begins to create it then she claims "Oh, I am sorry Ann we're from the normal Frapp mix. I really do possess the Lite edition. You can test that of course if that you don't enjoy it simply I'd like to understand I Will get a different one." I stated "Positive, not a problem."

Advise you she plus a few others usually treats me nicely there. She subsequently stated "Personally I truly don't take care of the Lite type because there is no glucose inside it they use splenda." I stated well I Will check it out since I require my Frapp!:)

And So I go to function and that I check it out and OMG! There is like NO flavor at-all it had been bad in my experience.

And So I returned on Friday at 6am as typical but she wasn't on that day but another person I love was there as well as another barista he occasionally comes off a little gruff.

I purchased my normal he previously understood it and had my complete prepared for me personally to pay for. And so I provide him my cash (I overlooked the unpleasant LITE type from Friday given that they handle me so nicely used to donot view it like a issue) he began to make to create my beverage subsequently returned in my experience and stated in a blah tone

"Oh, were from the normal frapp blend." I mentioned okay well may I check it out using the crème blend? He explained yes. Therefore after about five minutes he returned and stated "were from the crème blend also." I had been a little irritated by since I have needed to reach function and also the proven fact that they don't have SOMETHING I'd like today. I stated well I truly don't take care of the LITE type since I have tried it currently.

He simply stood there considering me. I stated nicely what do I actually do today. He explained I will provide you with a return. Hmm um yes he might provide me a reimbursement since I have can't-get something I'd like... You'd need to provide my cash back. THEREFORE he gave me my money-back and that I omitted that day empty-handed.

Later in the morning I named and requested to consult with a supervisor. I told the supervisor about both times which I had been disappointed really disappointed using the support about the second-day which there is NO frapp there at-all... He virtually explained in a tone " we can not support it if they'renot delivering our supplies to ensure that we could do our job." after fifteen minutes off speaking with this supervisor I had been like nicely I understand it isn't your problems but may I atleast obtain a discount or perhaps a rain-check of some sort to get a frapp when you obtain the materials?

He explained why can you require a discount whenever we obtain the materials because then we shall possess the materials and you will be pleased then.

I had been taken back by what he explained. I mentioned No I'd not be pleased to purchase a beverage I've attempted to obtain numerous occasions I've been an extremely excellent client and believe I ought to get anything for my trouble. He explained GOOD what is your name. I told him and he explained nicely when have you been likely to choose it-up I stated whenever you get your materials for that frapps.

He snarled and stated good it will be below. I subsequently visited their site and published a about the supervisor as well as informed them the entire tale the same as this. I've seen NOTHING back from their store whatsoever.

Company: Starbucks
Country: USA

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