Burger King - Colorado Springs
The way in which customer support shouldn't be managed

To Whom it might worry,

After four appointments towards the drive-through in the Burger King in Colorado Springs on Forces, I'd enough of my purchase absent issues or not getting anything I'd requested and paid for. I approached the manger on-duty after I came property on Dec. 31. Their name was John. I described what had occurred with my purchases that week and just how annoyed I had been that all over again I came property to locate another drive-through purchase absent items which I'd paid for. John's reaction was to pay might next whole purchase in the Forces Burger King. This morning I delivered towards the Forces Burger King to get my paid dinner. After I went in to the shop I had been greated by an older high dark manger called Smoky, I told him the problem that had happened and requested. Smoky was displeased concerning the payment and responded by estimating a Mel Gibson film with Joe Pesci were Joe Pesci had said that, "They mess you within the drive-through!" Smoky stated, "We Will guess what happens Joe Pesci said concerning the drive-through which after I go back to this specific Burger King drive-through I ought to examine my purchase before departing." Smoky also built remarks towards the additional workers about people being on his checklist plus they must advise him to keep in touch with John about paying the whole purchase, which Smoky wasn't pleased about doing. It was not just uncomfortable but degrading aswell. This isn't the way in which customer support ought to be managed. I'll not be time for this Burger King and am super upset within the terrible method I had been handled! I have experienced the cafe company for 14 years and might have been finished easily talked to some client in this way. Used to do not consider his referrals in a joking manner, or were they given in a joking manner.

Truly a faithful Burger King Client

Nicole M. Smith

Company: Burger King - Colorado Springs
Country: USA

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