Buffalo Wild Wings
Confused and outright disturbed
- 06-21-2025
- 10
About 6:30 PM on June 12th, a manager (Diamond) came over to me after I ordered and asked to see the pictures I took with my cell phone. Confused, I showed him the 2 pics of a gift card my mother gave me before she died last year, leaning up against a water and beer. He said I was upsetting customers, so I told him I would be glad to move to another table, and he just stood over me, so I asked if that meant I should leave. He said yes, so I got up and walked to the front and told the two girls who had seated me, "I'm getting thrown out."
I turned around and Diamond was right behind me like an escort. Without raising my voice, I leaned over to him and asked if he had ever served in the military. He said no. I told him I'm a veteran - before I could finish telling him that I go to Buffalo Wild Wings every year on Veterans Day and get treated like a hero, a big guy got in my face and said I'd worn out my welcome and it was time for me to leave. He was very rude and very loud, and pointed to the door. I asked him for his name - "Justin Smith, the GM" - and while I was leaving, he told the people entering, "sorry about the incident, it's all taken care of."
I sat in my vehicle shaking, like I had committed a crime or a sin, almost in tears, thinking about how much I miss my mom, and how she was always there when I needed a helping hand. I want nothing from this except the leftover balance on my birthday gift card from my dying mother (couldn't be over $5), because I'll never step foot in another BDubs again. I will tell this story for the rest of my life to shine a light on how I was treated by this establishment.
Company: Buffalo Wild Wings
Country: US
State: Oklahoma
City: Oklahoma City
ZIP: 73159
Address: 9600 South I-44 Service Road
Phone: (405) 759-2200
Site: buffalowildwings.com
I turned around and Diamond was right behind me like an escort. Without raising my voice, I leaned over to him and asked if he had ever served in the military. He said no. I told him I'm a veteran - before I could finish telling him that I go to Buffalo Wild Wings every year on Veterans Day and get treated like a hero, a big guy got in my face and said I'd worn out my welcome and it was time for me to leave. He was very rude and very loud, and pointed to the door. I asked him for his name - "Justin Smith, the GM" - and while I was leaving, he told the people entering, "sorry about the incident, it's all taken care of."
I sat in my vehicle shaking, like I had committed a crime or a sin, almost in tears, thinking about how much I miss my mom, and how she was always there when I needed a helping hand. I want nothing from this except the leftover balance on my birthday gift card from my dying mother (couldn't be over $5), because I'll never step foot in another BDubs again. I will tell this story for the rest of my life to shine a light on how I was treated by this establishment.
Company: Buffalo Wild Wings
Country: US
State: Oklahoma
City: Oklahoma City
ZIP: 73159
Address: 9600 South I-44 Service Road
Phone: (405) 759-2200
Site: buffalowildwings.com