Tail O' The Pup
Credit Card Fraud Ripoff - Tail O' The Pup Restaurant Lack Placid, Saranac Lake, Ray Brook NY, North Country Adirondack Mts. New York

Origional submission date 8-6-99
updated 2-5-00
updated 4-27-00
update 3-10-01.. Ex-employee speaks out
UPDATE 3-27-00
UPDATES Below. (too many more to mention)

Tail O' The Pup Restaurant Adirondack, Lack Placid, Saranac Lake, Tupper Lake New York, RayBrook, NY, Upstate New York. A Rip-Off & A Fraud! They also own the Dune Dog Drive In in Jupitor Florida.

I've eaten in Restaurants at all the Adirondack Mountain towns between Long Lake New York, Tupper Lake, NY, Saranac Lake New York, and Lake Placid, NY, and the following never happened to me before.

I always see their massive TV advertising. Before I went to eat there I was warned by several friends, "their portions are small, prices are high and the food is no good." Well, they were right about that. Plus the bathrooms are filthy, and smelly.

The fraud

I met several friends there. We each paid our own food bill in cash. Mistakenly, I left my folder on the table with my wallet. I didn't realized it until about one hour later. I called the restaurant to ask if they found it. I then heard a lot of talking in the back round that sounded
suspicious. Finally I was told.."yah it's here." I then said, thank you, I'll be there in about 1 hour to pick it up. I get there to pick it up, everything seems to be fine, nothing missing.

Three weeks later, I get my bill with 2 charges on it!
On 7-13-99 there is a charge for $87.16.
On 7-14-99 another charge for 95.16!
On 7-14-99 I was more than 250 miles away from that location, using my credit card in another city? How could they do this?

I immediately called the owner, but for 5 days I got the run-around. Finally I had to trick them and I got the owner Ed to the phone who told me F - U! Prove it, and then hung up the phone on me. I tried calling back several times and they just hung up on me.

ALWAYS BRAGGING, THE COPS ARE HIS FRIEND!
... We found out. That's a big lie!

I tried calling back the next day and the manager told me that the State Trooper Police always eat here and they are friends with the owner, that the owner was going to file harassment charges against me for calling!
I'm told by 2 other locals in the town, that the State Police, State Troopers eat for free or for very little. Typical small town BS... NOT SO! Read below!

Update 2-5-00

I was recently informed, Yes, police do eat there (sometimes), BUT not for free! Just because police do sometimes eat there. This is all in the owners head, bragging, acting like a big shot. State Troopers are not his friend, not by a long shot!

After all, the State Troopers Headquarters are in walking distance.

I filed fraud charges against them with the credit card company. They will probably lose their credit card privileges.

I've eaten for years in all the surrounding Adirondack Mountain towns between Long Lake New York, Tupper Lake NY, Saranac Lake New York, and Lake Placid NY, and this never happened to me before. Ever!

There are many good restaurants in the Adirondacks you can have fresh fish, Lobster and steak. Check them out!

Ted101@aol.com

Update 4-20-00

About 1 month ago I learned that this dirt bag was caught dumping the grease from his fryers out back in the woods.
He was doing this for a long time.

I've also received e-mail from many consumers across the country that have eaten there with anything but a pleasant experience.
One woman from Lake Placid New York said she was there at the end of last summer. She tried to pay by credit card and was told, they no longer have credit card capabilities.

I was also informed by my credit card company, that both the charges were completely reversed back to the Tail O' The rip-off PUP. The PUP did not contest it.

I'm not finished with them yet!

Ted101@aol.com

... Consumer Rebuttal below...

From: Jason Heffner Jason@gleeble.com
To: info@usacomplaints.com

Company: Tail O' The Pup
Country: USA
State: Nationwide
Address: Rt. 86
Phone: 15188915092

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