Epoch.com
Billing after cancellation

I listed with Nextdoor Models via Epoch and ended my regular recurring membership (at Epochis web site) after about 14 days. While examining my charge card statement today, I came across to my shock that I'd been billed currently for just two weeks and 3rd cost was reserved.

I approached Epochis payment assistance plus they decided to stop the reserved quantity but declined to return the Next cost, that was created after I ended. They stated that I ought to have gotten verification email about termination. Used to donot have it but their webpage had established that my membership was ended. I recall it nicely, since I had been amazed that it stated I will still utilize my membership until end-of first month, though I ended early. Yes, today I observe that their webpage also claims that on termination I ought to anticipate a notice of verification, but used to donot discover it in those days, I respected the confirmation on my browser display.

Our conclusion is the fact that Epochis support is possibly damaged or intentionally attempts to make the most of people who do not browse the fine-print.

Company: Epoch.com
Country: USA

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