Provident Funding
Vindictive Mortgage Consultant-I withdrew my loan application to not deal with them anymore

Business & Finance

Our current encounter with Provident is clearly really apalling. I've exceptional credit and was authorized to get a refinance on an already-existing Provident mortgage. The evaluation arrived in 2% significantly less than it will need to allow it to be an 80% LTV. They'd not challenge the appraisal aside from considerable research showing the extra 2% was there and discovering many errors about the evaluation. The clear answer was easy, simply obtain a (I will confidently state this since my location have been evaluated three times before and worth was constant). I eventually chose to withdraw my mortgage since I have recognized the strain of coping with mess was not worthwhile and that I didn't wish to emerge of wallet the two% distinction whilst the worth of my buck works more effectively elsewhere provided the mortgage reduction. I delivered a demand to withdraw my mortgage written down after which a couple of days later they deliver me a notice declaring my mortgage was refused. I understand this doesn't influence my credit rating however the work itself to be vindictive with a business is truly silly. I am nearly certain why they'd fraudulently and wrongly make a move something similar to this because there is a document path with approvals but evidently they don't wish to take that not everybody needs to conduct business with them or really wants to conduct business together. The reduced price was appealing but not worthwhile and coping with Stephanie Austin (mortgage advisor) was ridiculous. Below attitude was unprofessional and he or she usually experimented with be condescending and curiously enough wouldn't tackle emails having a introduction for example "Ms." or "Thanks" or "Regards" it had been merely blurts of phrases further helping her failure to speak effectively with people. I am excited not to need to cope with them any more and I encourage one to move elsewhere to refinance even when this means 0.125% more.


Company: Provident Funding
Country: USA
State: California
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