Masseys.com
Faux monthly charges

I want to report this shoe store, MASSEYS.com.

According to their terms and conditions you can pay a monthly of $ 20.00 when your balance is up $200.00
and $ 40.00 when your account is $ 500.00 or so.

When I lowered my account to less than $ 100.00 upon reviewing my account, they still charge me $ 40.00.

When I tried to reason with them explaining that according to their terms & conditions a Balance of $ 200.00 the monthly is $ 20.00 but the customer service/credit dept. Said since your account reach $ 500.00 last year the computer payments is already registered as $ 40.00/month until you bring your balance to zero.

Last month my balance was $ 88 something & I filed a complaint regarding this and ordered just a few days ago around $80 or so, with the balance of $ 152.43 they still want me to pay $ 85.00 this month.

This people are something else. I tried to email & called them, saying what I am asking for is some leniency. I am not disclaiming my account. I am going to pay them.
I just want to lower my monthly payments. So if anybody can help me, I would appreciate it.

Company: Masseys.com
Country: USA
Address: P.O. BOX 2822 MONROE, WI 53566-8022
Phone: 18006277397
Site: masseys.com

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