Chase Bank
Refinance Delayed by Low Appraisal and Unanswered Structural Questions

I applied for a refinance on my home with Chase Bank thinking I would get a lower interest rate since my original loan was sold to them. I have good credit and thought it would be no problem. It has been a total nightmare!!! The appraiser hired by Chase Bank totally devalued my home. Home prices have been climbing in my area and I had it appraised during the biggest downturn in the economy and they still came in way under. The appraiser stated that nothing had been done to the house in 15 years which was a total lie. It was remodeled 10 years ago. They wanted further remodeling and wanted a structural engineer to come in. The home is only 20 years old and in good condition. After playing dumb I asked them what a structural engineer was and what needed to be done. I asked this question several times and never received the answer to my question. When you make demands but cannot answer why there is a big problem. I know that they wanted me to borrow more money from them which I refused to do.

Then they wanted papers in the original loan application resubmitted as if they were not given them in the original loan application. But that is not the end of it all!!! The original loan processor dropped off the face of the earth. I went to these consumer report sites and found that other customers were having the same problems as I was and many other types of horrible problems!!! I guess Chase just figures they own the home and can do with me what they want.

I cannot believe we bailed banks out only to treat the American public like trash. I hope they go under because we don't need them!!! Banks like this messed up our economy and they do not want to fix it!!! I also read in the news headlines about the investments that went sour so it is okay for them to mess up but help the customer... Well no way!!! It is time we take things back and kick them to the curb!!!

Thankfully, I went to a credit union and had a loan approved in 2 hours with no closing costs and a great interest rate. They were fast and efficient and got the job done. I hope Chase Bank goes out of business because they deserve it!!! They do not want to work with the American people to build a stronger economy!!! They just want to dictate and steal. I ran from Chase make sure you do too!!! Crooks!!!

Company: Chase Bank
Country: USA
State: Texas

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