United Health Care
Customer Service

I've AARP which works together with United Healthcare. I've never created an internet criticism before-until today and that I am carrying it out since I dont need others to possess to-go thru exactly the same encounter that I did so with United healthcare. I had been about the telephone for just two 1/2 hours looking to get some support. Our AARP card claims covered thru United Healthcare. The very first 2 people I talked with at United Healthcare stated that I don't have protection together, really the very first guy stated that I did so, a moment later stated that I didnt. After I requested which it had been, he simply kept mumbling, I told him several times I couldnt notice or comprehend him and also to please talk up but he wouldnt. I called back and after going thru lots of requests I talked with another customer support repetition and described that I named AARP plus they stated that I've protection with Combined Healthcare plus they are afflicated with one another, nevertheless that repetition I talked using the second-time at United Healthcare likewise explained that I don't have protection with United Healthcare. I called again and couldnt get a solution and so I requested to consult with a boss. One named me back after investing another time about the telephone wondering why my card claims covered by Combined Healthcare onto it plus they declare I'm not covered together. Fianlly, the boss from United Healthcare calls me back and looks good at first but never discussed why 2 of the repetitions stated I'm not covered together, only a large amount of vacant "I m sorry". I used another half-hour about the telephone together with her looking for out where you can deliver my statement for them, never got a solution after requesting that 7 occasions, just informed that icant deliver it in till I get a type from them to complete that's the handle onto it. Then she attempted to discover when they might actually purchase the support my statement is for (legally they've to) but she was really uncertain, I eventually insisted after depleting all my mobile phone mins they deliver me the shape but still needed to delay quite a long time on her to. I'd previously informed her that legally their insurance provider needs to purchase this support but she simply blew that down likewise. You will find a lot of connection issues there plus they do not actually treatment, I questioned easily could easily get reinbursed for the cell mins I'd to make use of, kelly stated they'd deliver me a reinbursement type but I m sure I don't get reinbursed due to all the frustration there's.

Company: United Health Care
Country: USA

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