America's Servicing Company-Wells Fargo
Modification Program Dragged On With Repeated Document Requests

Business & Finance

It has taken me sometime to finally tell our story but it is time. We have done things pretty much in the right order I think. We both worked built our home and married the same year. Had our one gift (our son) three years later. Our mortgage was with Firstfed they sold our note to ASC/Wells Fargo we did not realize this could be done. We always worked, for 19 years we paid our mortgage then we fell upon hard times.

ASC/Wells Fargo was willing to work with us for 6 months we paid the amount we were told they kept telling us not to worry they would get us into a program. We had a lot of equity in our home which made me worry our mortgage was $200,000 and home was valued above $500,000. We went to counseling also, they were so overwhelmed, we were told it was a fannie mae mortgage not to worry (I worried). Five months into it he realized it wasn't Fannie Mae (great now worry)

We went thru months and months of getting kicked out of the program they would state we did not send info-I would resend everything - every month writing new hardship letters.


Company: America's Servicing Company-Wells Fargo
Country: USA
State: California
City: Los Angeles
Address: 1200 W 7th Street Suite L2-200
Phone: 18008427654
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