Ocwen Loan Servicing
Deceptive practices

I was approved for a modification with Litton Loan after a three month trial period ending Nov. 1st. When trying to make my first approved modification payment, Dec. 1st, on line, I was notified that Ocwen was my new lender.
I was never notified of this change prior to my payment attempt. Not by regular mail or email. When I called Ocwen, they said they knew nothing about my mod agreement with Litton and would have to research my claim.

A few weeks later I called, they said they saw only 2 trial payments, the third was missing. I sent copies of the bank checks that I sent, it was not enough. More time passed, I called again. More evidence was needed. I went to the bank and got copies of the endorced trial period payments, all three, and sent them to Ocwen.
I call every week, and it's the same story, call back. I am going to try to take legal action against them.

Company: Ocwen Loan Servicing
Country: USA
State: Florida
City: West Palm Beach
Address: po box 24736
Phone: 8007462936

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