Sallie Mae
Tax Refunds Seized Twice While Loan Balance Not Credited

For the last Year I have had nothing but problems with Sallie Mae. A year ago I filed my taxes and was supposed to get $5061. On February 11 I received a letter from the Department of the Treasury stating that Sallie got all $5,061 of my taxes. A few months later I received a letter from Sallie Mae stating that I owe them 11,199 that I have not made one payment to them. I wrote letter after letter stating that they got all of my tax return so why won't they accept that as a payment. I get another letter from them stating that I have never made a payment to them which is a lie. I got the letter from the IRS stating they did so I to BBB and made a complaint against them. They finally called me back and I received a letter from Sallie Mae stating they would not take my taxes anymore because they are going to look into it which is a lie.

This year I filed my taxes I was supposed to get $2,019. Well that did not happened I got another letter from the IRS stating that all $2,019 will be going to Sallie Mae. So they got a total of $7,080.

I want to know why they can keep taking my money and then turn around stating they have never received a payment. Why do they have the right to keep sending me a bill when they got their money? This is not right! Either someone is a thief and taking the money for themselves or they are trying to rip me off. What am I supposed to do live the rest of my life while Sallie Mae takes my Taxes every year for the rest of my life? It has been a year this has been going on and it continues to go on. This should have already been resolved yet I am still sitting here waiting and they keep bullying me and trying to get money from me that they already got. I am asking anyone and everyone to please help me with this, I am afraid Sallie Mae is trying to rip me off and steal my money.

Company: Sallie Mae
Country: USA
State: Pennsylvania
City: Wilkes-Barre
Address: Po box 9460

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