Allstate Motor Club
Roadside plan billed a month early, causing bounced checks

In March I received a telemarketing call from these people stating that I could receive a 30 day free trial of their roadside assistance service, to which I agreed.

At the end of that 30 days, on April 7th, I agreed to enroll in the program for $26.99 quarterly and was billed the first quarter (via bank debit card) that date. The next quarter billing should have occurred on or about July 7th, which is three months (a quarter) later.

However, I woke up this morning, June 8th, to find that I had been debited the $26.99 on June 7th instead of July 7th.

This caused a terrible chain reaction of bounced checks and NSF charges. These would not have occurred if the $26.99 had not been taken from my account a month sooner than it was supposed to.

A call to Allstate Customer Service was met with denials and rude and/or stupid statements. After finally speaking with a "supervisor," I was informed they would investigate and this could take weeks!

In the meantime I am left with NSF charges and bounced funds due to their mistakes.

Watch out if you are dealing with these people. Your rear end is sure to get as sore as mine.

Company: Allstate Motor Club
Country: USA
State: Illinois
City: South Barrington
Address: 51 W Higgins Rd
Phone: 8002247319

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