GE Capital Retail Bank
Furniture Financing Statements Not Sent, Repeated $35 Late Fees

We also bought furniture at Ashley Home furnishings, and they set us up with GE Capital for financing. Statements weren't sent on a regular basis, so we missed a payment, and were immediately hit with a $35.00 fee (and $9.00 fee to make a phone payment). I therefore set up automatic payments to make sure this wouldn't happen again.

The payment apparently "didn't show up" on their account until 2 days late, so they immediately tacked on another $35.00 fee, $2.00 interest. While this isn't a huge bill, the monthly payment is only supposed to be $16.00 per month - so this is ridiculous. I'm getting rid of the account, and do not ever wish to use them again.

If they treat a small account like this that way, I hate to think what they would do to somebody with a major account. I would suggest avoiding them for financing.

Company: GE Capital Retail Bank
Country: USA
State: Florida
City: Orlando
Address: PO Box 960061
Phone: 3038959886
Site: gogecapital.com

  <     >