LoanDepot.com
Loan Depot LLC, Loan Depot Bait and Swith

Business & Finance

Bait and Switch * Bad Business Practices

I applied online and then called in because I hadn't heard from anyone (1st concern). First off, I asked for the same thing I applied on line and then was offered 4.25% with $1595 and 2506 in additional fee's, which I turned down. Then someone from a different department called and offered 3.875% without the 1950 and $2506 in additional cost. I asked why the previous person quoted me higher and she stated "we offer people better pricing when the go through www.bankrate.com vs other ways even with the same fico and loan limits." I asked her isnt that wrong and she said that was they way we operate. I durned down the offer because they are to truthfull in advertising online or on the phone. I feel they are taking advantage of people by slam brokers but yet do the bait and switch when it comes to costs. Jease its like dealing with Quicken!

YOU CAN GO WITH THEM BUT YOUR PAYING $ THOUSANDS MORE compared to others for the same loan


Company: LoanDepot.com
Country: USA
State: California
City: Foothill Ranch
Site: loandepot.com
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