EMC Mortgage
Ripoff Serious Lack of Common Sense

Emc Mortgage is foreclosing on my house because of an accounting error that they made. I did not declare bankruptcy or fail to make a payment. I sent over 2,000$ last March [2003] to cover 2 years property taxes and a monthly payment.

Emc acknowledged payment on 2003 April statement.in October I received a monthly statement for 1800$ for unpaid taxes anerror that they made. I did not declare bankruptcy or fail to make a payment. I sent over 2,000$ last March [2003] to cover 2 years property taxes and a monthly payment. Emc acknowledged payment on 2003 April statement.in October I received a monthly statement for 1800$ for unpaid taxes and notification of a new escrow account for same.

After spending considerable time talking to Emc operators I was finally transferred to a vice president in charge of mortgages. She told me that my account was up to date and that the funds were misapplied, and she would do some number crunching to fix this misunderstanding.

I was to continue to send my monthly balance along with an extra 65$ to cover tax escrow for the following year. I was told to ignore any default statements that might follow. I sent in my payments and did not call them again until Dec when I recieved 3 monthly statements, all with different amounts due! Of course the person who "fixed" my account was no longer available. No one at EMC could make heads or tails of what happened to my account or the payment of 2000$.

I decided to refinance in Feb and found that my credit was being hit with late payments from the previous October. The money I had been sending was being applied to last years erronous statements. The harassing phone calls started, sometimes 3 a day. No one at EMC could help or wanted to. All they wanted was the unpaid funds that I did not owe. While finalizing the refinance contract I called EMC for a payoff statement. I was told that unless I paid 1800$ my loan was in default and they would foreclose. I was not sent the payoff amount and when I contacted the EMC law group of David Stern for the amount I was told 7-10 days. It has been 2 weeks and no payoff amount. I was served foreclosure papers today. My wife cried herself to sleep and I can't help but think that all we worked for can be taken away just like that. D notification of a new escrow account for same. After spending considerable time talking to Emc operators I was finally transferred to a vice president in charge of mortgages. She told me that my account was up to date and that the funds were misapplied, and she would do some number crunching to fix this misunderstanding.

I was to continue to send my monthly balance along with an extra 65$ to cover tax escrow for the following year. I was told to ignore any default statements that might follow. I sent in my payments and did not call them again until Dec when I recieved 3 monthly statements, all with different amounts due! Of course the person who "fixed" my account was no longer available. No one at EMC could make heads or tails of what happened to my account or the payment of 2000$. I decided to refinance in Feb and found that my credit was being hit with late payments from the previous October. The money I had been sending was being applied to last years erronous statements. The harassing phone calls started, sometimes 3 a day. No one at EMC could help or wanted to. All they wanted was the unpaid funds that I did not owe.

While finalizing the refinance contract I called EMC for a payoff statement. I was told that unless I paid 1800$ my loan was in default and they would foreclose. I was not sent the payoff amount and when I contacted the EMC law group of David Stern for the amount I was told 7-10 days. It has been 2 weeks and no payoff amount. I was served foreclosure papers today. My wife cried herself to sleep and I can't help but think that all we worked for can be taken away just like that. I intend to fight this thing and make EMC pay for the way they treat people.

Company: EMC Mortgage
Country: USA
State: Texas
City: Irving

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