US Bank
Unconcerned and unethical - checking

I applied for and received a "1-2-3-Rewards Mastercard". The interest rate was to be 13.99,18.99 or 23.99%, based on "CREDITWORTHINESS". I have a credit score of 820, and I have never paid a bill late or written a bad check. My home is paid for and I have worked for the same co. For 23 years. I also keep a large amt. Of cash in a checking acct. At US bank, for which I receive no interest. I have had this same checking acct at this bank for over 30 years and put up with it going through mergers and name changes. When I questioned why I did not receive the lowest interest rate, I was put on hold, transferred 3 times and basically told that I got the rate I deserved. No one could tell me what the criteria was or put me through to their underwriting dept. THAT is all a secret, apparently. Is this false advertising? YES. Is this a lack of appreciation for their customers? YES. I am moving my cash elsewhere. Does US Bank believe in ethical behavior? No.

Company: US Bank
Country: USA

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