WestStar Mortgage
INCOMPETENT with some Bait and Switch

I am a member of Costco and they referred me to these incompetent jokers. First of all there was a bait and switch tactic right at the beginning of my loan process. I was given one rate and no points and that changed with an hour. I immediately gave them all the information they requested but was continually bothered by requests for additional information. Then the loan officer (who I will not mention at this time) did not return my calls and was AWOL. Mine was a simply refinance at half the value of the house. I had to put up $400 for an appraisal -$375 was the original figure mentioned. Now I have nothing to show for all the trouble and work I put into this loan except NO RETURN of my calls. If you are a consumer PlEASE PLEASE do not go through what I have had to put up with. Now the rates have gone up and my loan is still in limbo.

Company: WestStar Mortgage
Country: USA
State: Florida
City: Boca Raton
Address: 8000 North Federal Hwy 3rd floor
Phone: 8776367610
Site: weststarmortgage.com

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