Wells Fargo Bank
Auto Loan Balance Keeps Growing Despite Payments and Added Fees

With my car loan through Wells Fargo Auto Financing, I have had nothing but trouble. I continually catch my balance up only to find out that they say that I'm another payment behind. I have thrown money at them until my savings were gone and they wanted more. I'm so tired of pouring money into Wells Fargo only for them to tell me that I owe more.

I've moved to the point that I'm now upside-down in the loan because they value my car at more than it is actually worth. My principle never goes down and they decide to add on more when they feel like it from a ton of fees such as "late-payment" or "overage". Initially, they term this loan as an 18% simple interest loan. Unfortunately, in my ignorance I took my wonderful 730 credit score in to them and wasn't paying attention to the fine print.

The customer service department took lessons from Sesame Street and continually repeat things back in a different manner after I ask them direct questions. No wonder they lost their "AAA" rating from the S&P and simply settle for a "AA". I hope people read this and learn from my mistake and decide to not bank with Wells Fargo.

Company: Wells Fargo Bank
Country: USA
Site: wellsfargo.com

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