Bounce Energy
Disconnect notice for a paid bill

I'm a brand new client to Jump Power. I received my first statement and settled it entirely, about the deadline, through ETF. Our statement was due on 8/11. On 8/13 I obtained a disconnect notice from Rebound Power, additionally declaring they had the best to consider any legitimate motion they considered essential to gather the "over-due resources".

I opened this intimidating notice on the Sunday therefore had no method of calling customer support. I published on the facebook site and that I got an answer declaring that it take 7-10 times for that lender cost to undergo. Therefore, they mentioned, simply becuase the statement was compensated doesn't imply that Rebound had obtained the resources. I examined my bank documents, ensured I place in the right bill number, I did so. I ensured the resources had been obtained, they'd.

That Is insane to get a remove notice two times following the deadline of the statement that had been already compensated. I thought I'd investigated this company; nevertheless, after a lot more study I've discovered a significant quantity of grievances from this company. Yes, actually grievances of updates of expenses not being paid that were compensated.

I just hope that I will somehow get free from this agreement and choose another electrical business. I'll be informing the PUC and all professionals of Rebound Power.

Watch out for REBOUND.

Company: Bounce Energy
Country: USA
State: Texas

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