Wells Fargo
Credit Reported Late and Payments Mishandled by Mortgage Servicer

Business & Finance

In 2000 we financed our second home loan through Wells Fargo home mtg. At closing we were informed that we needed to payoff our discover card to close. We borrowed money from our parents to do this. We had used this card to move across country. All payments were made and current when we sold this property in 2000. We closed in September and as of October we were reported late to the credit agencies. Wfhm has yet to fix this.

In October we were told by wfhm that we were approved to by our third house, all that was needed was tax returns and bank stmts. We provide this and was informed that we needed a cosigner three days before closing. Our parents signed for us. We have had nothing but problems with our mtg. Payments sitting in limbo, payments made at the bank are not applied until they mail them to the processing ctr, rtnd pmts that were sent back because they were made for more than the amt, wired certified pmts that just don't get credited. As of today they are telling me that they are going to foreclose. I have made pmts and they keep giving me the run around. No one has an extension and you never can talk to the same person twice. Everyone wants to help but no one does. And don't even think about getting information from them, they all say they will send it and no one does.

Getting a new mtg company to take over just about won't happen because of your credit report. Some one should go and biff these people in the head. I am at the end of my rope. I am willing to go to another mtg co for 4% higher in mtg rate just to get away from these people. My marriage and health cannot take this anymore.


Company: Wells Fargo
Country: USA
Phone: 8772168448
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