PNC Bank Merchant Services
Merchant Service Lies, Broken Promises and Fees

I possess a small company and required vendor providers to operate credit/debit funds. I had been contacted from the consultant, provided the sales hype, and guaranteed a $250.00 reward for joining the POS program. I had been also informed when used to donot wish to proceed using the program I really could usually deal it out using the regular device. Well... After I came across that my building was d ot prepared to accommodate the POS program I subsequently attempted to get hold of the vendor providers who offered me about the concept of the sysytem. No reply. I named and quit MANY communications on her voicemail, using the department tellers, in the 800-customer support quantity, at vendor providers, and that I NEVER got an answer. This continued from April to July. Lastly I got struck with costs to my consideration for this device I really could not use. I questioned the costs after which I required that I ger small device since the large one I can't use. I had been informed which was good which I ought to get a tag to email the machine back in.

Nicely what mankes the tale get a whole lot worse... Per month 5 before all this my store was burglarized and that I transferred the compensation check in the lender in to the consideration. They place a hang on the consideration since I required a brand new device. Today Merchant Services representative Regis was REALLY unpleasant in my experience, stating that it didnot matter if it didnot work easily closed the rent I possess it for that 48 weeks. He then continued to express I had been laying about calling the financial institution, vendor providers, and also the sales person. He was so rude it shifted me to holes! I really couldnot think how I had been being handled. Not just had my FRESH company been burglarized however now I'm unable to start since Vendor Services is keeping my cash that I had been repaid and so I am likely to have to shut my company permanently.

The worse part... I had been informed that I'd be approached in 24 to 48-hours, I've named, remaining communications using the supervisor, sales person and also have gotten NO REACTION. I'm broken, overlooked and that I have no idea what sort of company might experience that is correct.

Company: PNC Bank Merchant Services
Country: USA
State: Indiana
City: Indianapolis

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